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The claim was made after the Council had vacated a large 56,000 sq. ft. office building on the outskirts of Guildford town centre, following expiry of their lease in 2011.

The landlord’s initial dilapidations claim totalled over £2.3 million to account for extensive reinstatement and repairs throughout the building – including many hundreds of thousands of pounds for new glass to all external windows of the building.

The landlord also embarked on an equally extensive refurbishment programme with a view to the future letting of the building.


The Building Consultancy team negotiated the dilapidations claim made by the landlord, to reduce the amount that the Council had to pay. However, the negotiations were complex and took three years to reach a successful conclusion.

The team also reviewed and compared the landlord’s claim in detail, including the specification for the refurbishment works and the refurbishment contractor’s final account.

By doing do, Vail Williams was able to identify items that were not the liability of the Council.


  • Commercial lease advice
  • Commercial rent review


By applying expert commercial lease advice, we were able to use our understanding and of the precise requirements of the lease to reduce the landlord’s claim for the external windows to zero. We also drew upon the advice of a third party materials specialist as required.

As a result, matters were resolved at 87% of the original claim which saved the client over £2 million.

For further information please contact our team.

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