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Carole Thomas

Business Support
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Having come across from Trilogie CRE, Carole has worked in the property industry for 30 years, having achieved a great deal in her career which has spanned Residential and Commercial Block, Lease and Property Management.  Carole's extensive experience allows her to understand property issues from several angles, which leads to better outcomes.

Carole finds and validates evidence in connection with lease renewals and rent reviews; finding creative ways to tease out information that is not easily available. Sourcing suitable available space for sale or lease and coordinating viewing itineraries.

Assisting in driving business development and marketing strategies to shout out and build on successes which helps develop areas where value can be added for clients and the Vail Williams Team. Supporting clients in quick fix/low fee situations as additional resource to both the account manager and clients.

Implementing regulatory and risk processes together with reviewing systems and procedures to oversee where operational and time efficiencies can be made.

Carole's experience includes:

• Property Manager for Allied Healthcare, managing a portfolio of 180 nationwide offices including 3 Head Office locations.
• Residential and Commercial Block property manager with broad service charge knowledge.
• Lettings manager for Pegasi Management a privately-owned residential management company with a portfolio of 350 luxury apartments comprised in 4 buildings in Mayfair, Knightsbridge and Kensington.

Outside of work Carole enjoys walking, reading and meeting up with friends in London to enjoy and explore the many attractions and restaurants.