Geoff said: “EMED Group, a valued client, is now the largest provider of non-emergency patient transport services in the UK, such as for outpatient appointments, discharges, and renal dialysis.
“Due to winning the contract for NHS BOB (Buckinghamshire, Oxfordshire and Berkshire) and NHS Frimley, EMED needed suitable and conveniently located premises to cover this comprehensively.
“We were tasked with locating and securing premises enabling EMED to house their ambulances and other vehicles at strategic locations, to enable them to reach patients in optimum time.
“Such a large and complex project naturally threw up snags and obstacles, but we worked closely with our client and legal teams to overcome these and deliver a successful outcome within a challenging timeframe.
“I am gratified that our multi-disciplinary team was able to call on decades of experience, detailed local knowledge and a great contacts to ensure EMED Group can care for patients in the best possible and most efficient manner.”
Darren Henderson, Head of Procurement and Contracts at EMED Group, said: “We tasked Vail Williams with sourcing and securing suitable, accessible, flexible and cost-effective premises to service our new patient transport contract across a swathe of the central south region.
“The hard yards put in by Geoff and the team have enabled us to deliver improvements to the patient transport system for NHS BOB and NHS Frimley and offer the best possible service for patients in Buckinghamshire, Oxfordshire, Berkshire West and Frimley.”
EMED Group (ERS Transition Limited) was awarded a 10-year contract to provide non-emergency patient transport services (NEPTS) across Buckinghamshire, Oxfordshire, Berkshire West, and Frimley Integrated Care Systems (ICSs) which officially commenced on April 1, 2025.
The service covers patients registered with a GP in Oxfordshire, Buckinghamshire, Berkshire West (including Wokingham, Reading, Slough, Royal Borough of Windsor and Maidenhead, and Bracknell Forest), and the Frimley area (including Surrey Heath, Farnham, and North East Hampshire).
The services were previously run by the South Central Ambulance Service NHS Foundation Trust (SCAS). Affected SCAS staff were transferred to EMED Group under the Transfer of Undertakings (Protection of Employment) Regulations (TUPE).
The contract, for an initial five-year period with an option to extend for a further five years, is to provide transport services for eligible patients who are unable to use private or public transport due to their medical condition.
EMED Group was formed in 2023 following the merger of ERS Medical and E-zec Medical Transport Services. As well as patient transport services, it also provides secure mental health services, community and educational transport, as well as medical courier services.
Earlier this year Vail Williams secured four major properties totalling 68,000 sq ft in Sussex when EMED Group won a 10-year contract from the NHS in the county.
