Challenge

Vail Williams was appointed by Woking Borough Council to manage nine properties within its commercial investment portfolio, including Midas House, a large, multi-occupied office building in Woking.

The building’s principal occupier, Menzies LLP, had evolving operational requirements and advised the Council of its intention to expand. This represented a significant risk to our client with the potential to result in a tenant void and loss of income.

How we helped
  • Acting proactively, Vail Williams engaged early with Menzies LLP to fully understand its growth plans and accommodation needs.
  • Working closely with Woking Borough Council and our in-house agency team, we reviewed options to retain the tenant at Midas House.
  • We identified an opportunity to reconfigure the tenant’s occupation through a lease surrender and regrant, allowing Menzies LLP to upsize within the building while maintaining flexibility.
  • The solution aligned the tenant’s operational requirements with the Council’s income and asset management objectives.

“Through Vail Williams’ strategic and proactive approach to property management, we were able to retain an anchor tenant at Midas House. The firm’s joined-up advice across multiple disciplines, from asset management to agency, not only supported our objectives but strengthened tenant relationships too.”

Kyle Gellatly MRICS Development Project Manager, Woking Borough Council.

Result
  • Proactive asset management and tenant communication, enabled our client to retain Menzies LLP as a core tenant whilst solidifying the relationship between tenant and landlord.
  • Not only this, the Council avoided a potentially significant void period and their rental income was safeguarded.
  • Long-term income security was secured, demonstrating the value of proactive property management and joined-up agency advice.

Get in touch

If you think you may need similar support to that described here, or you would simply want to have an informal chat with a member of our team to discuss your property needs, get in touch.